Privacy Policy
Effective Date: January 1, 2024 | Solisspread PRIVATE LIMITED
1. Introduction
Solisspread PRIVATE LIMITED ("we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us when using our website, requesting solar feasibility estimates, or applying for grid net-metering approvals.
2. Information We Collect
We collect information that you voluntarily provide to us when requesting site surveys, solar calculator estimates, or consultation calls:
- Contact Data: Name, email address, phone number, and physical installation site address.
- Utility & Technical Data: Electricity Consumer Number (CA/K-Number), monthly electricity bill amount, connected load, and rooftop dimensions.
- IoT & System Performance Data: Generation metrics collected from smart solar data loggers installed at site.
3. How We Use Your Information
- To prepare customized Solar EPC proposals and financial payback estimates.
- To process net-metering and DISCOM grid synchronization applications on your behalf.
- To provide remote plant performance monitoring and preventative maintenance under AMC agreements.
- To communicate service updates, warranty documentation, and customer support responses.
4. Data Sharing & Third-Party Disclosure
We do not sell or rent your personal data to third parties. We share data only with:
- Government Electricity DISCOMs: State power utility boards for mandatory net-metering and subsidy applications.
- Authorized Financial Partners: Banks or NBFCs if you opt for solar financing or EMI options.
5. Data Security
We implement industry-standard technical and organizational security measures, including SSL encryption, secure database access controls, and regular security audits to protect your data from unauthorized access or disclosure.
6. Contact Our Privacy Officer
If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer:
Solisspread PRIVATE LIMITED
Attn: Privacy Officer
Email: privacy@Solisspread.in
Phone: +91 98765 43210
